Books, Beauty, Earrings and some Lifestyle Goods cannot be returned
If you wish to return an item you can do so with the prepaid label and address label provided in your order documentation (if express post and returns label is chosen at checkout.
If this is not chosen, you will incur the cost of return.
We ask that you do this within 14 days of receipt to adhere to our returns policy.
DHL Returns: If you opted for DHL (including free returns pick up) please read the instructions in your package and you can schedule the DHL collection from your home at your leisure via mydhl.com. We ask that you do this within 14 days of receipt to adhere to our returns policy.
Sale Item Returns: We kindly ask that you return sale items to us within 7 days of receipt.
Returns Address: Seagreen, 6a-7a Monkstown Crescent, Monkstown, Co Dublin A94 HN50, Ireland
Once we have received your package it will go through quality control and you will be notified via email once your refund has been processed. Refunds will take 5-10 working days to clear depending on your bank provider. You can also request store credit which will be activate immediately.
If a consumer has received their package and would then like to make a return, the responsibility of the package is with the consumer until it is accepted at Seagreen. If a consumer is returning a parcel to Seagreen please use a track and trace service.