Books, Beauty, Earrings and some Lifestyle Goods cannot be returned
If you wish to return an item you can do so with the prepaid label and address label provided in your order documentation or by dropping to either of our store locations. Please complete the returns form with your return. Simply place the prepaid label on the package along with the address label provided and drop to any An Post location around the country.
Please note we offer free Irish returns on all full-price purchases within 14 days of delivery. Unfortunately we cannot offer free returns on orders outside of Republic of Ireland at the moment but we hope to change that very soon! For the moment you would need to return your item to the returns address below at your own cost.
DHL Returns: If you opted for DHL (including free returns pick up) please read the instructions in your package and you can schedule the DHL collection from your home at your leisure via mydhl.com. We ask that you do this within 14 days of receipt to adhere to our returns policy.
Sale Item Returns: We kindly ask that you return sale items to us within 7 days of receipt.
Returns Address: Seagreen, 6a-7a Monkstown Crescent, Monkstown, Co Dublin A94 HN50, Ireland
Once we have received your package it will go through quality control and you will be notified via email once your refund has been processed. Refunds will take 5-10 working days to clear depending on your bank provider. You can also request store credit which will be activate immediately.